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Contact Us

Questions about rated load, seat width or a part that arrived broken? Write to the desk below.

Reach the AOKOY Support Desk

Send the model name and your rider's weight, and the answer comes back with a rated load rather than an age sticker.

Send a message

Contact details

  • Address118 Falls Road
    Chagrin Falls, OH 44022
    United States
  • Phone(440) 555-0182
  • Support hoursMon - Fri: 9:00 AM - 5:00 PM ET
    Sat - Sun: Closed

Parts claims move fastest through the retailer's own message system, where the exchange stays documented.